Your privacy matters to us, and we are committed to being transparent about the personal data we collect from you (and third parties), the reasons for its collection, how we use it, and the rights you may have as a data subject or consumer.
We recommend reviewing this notice, along with any more detailed information that we may provide when collecting or processing personal data through GreatWorks websites, products, applications, events, and other initiatives, so you understand how and why we process your personal data. (Please note: We have a separate privacy notice for employees, which applies when there is an employment relationship with Greatworks.)
We may collect various types of personal data in different ways and use it for a range of purposes:
You can generally visit greatworks.ai and its affiliate websites without revealing your identity. However, our web servers, or third-party affiliates providing analytics and performance services, may collect the following information:
This information is aggregated to track the number of visitors, average time spent on the site, pages viewed, and similar data. GreatWorks uses this data to measure site usage, enhance content, ensure safety and security, and improve the performance and user experience of our website. In certain cases, registration may be required to access secure areas of the website. In such instances, we will also collect your username and password.
We may also collect data from third parties, such as:
GreatWorks uses cookies (small text files placed on your device) and similar technologies to ensure the proper functioning of our websites and to collect data. Please refer to our full cookie policy for more details. Additionally, our websites may contain links to third-party sites with privacy practices different from those of Greatworks. If you provide personal data to any of those websites, their privacy policies will apply.
If you reach out to us with queries, requests for information about initiatives or products, or other general support inquiries, we may need to process personal data such as:
For information on managing your contact details, email subscriptions, and promotional communications, please use the contact form available on the greatworks.ai or affiliate websites where you provided your personal data.
When GreatWorks enters into a contractual relationship with you (other than an employment relationship), your employer, or your company, or when steps are taken to enter such a relationship, we may need to process your personal data. This data is typically limited to your name, business contact details, and job title. We use this information to fulfill the obligations outlined in the contract, such as providing the requested services or utilizing the services you or your employer/company offer to us. Additionally, we may process this data for related activities, including accounting, auditing, reporting to regulators and authorities, and ensuring compliance with applicable regulations.
If you request a service from us, we may need to process your personal data to administer that service. If you do not provide certain requested information, it could delay or prevent us from responding to your queries or from allowing you to participate in our initiatives.
We will only use your personal data for the specific purposes for which it was collected unless we determine that it is reasonably necessary to use it for another purpose that aligns with the original intent and complies with applicable law. If we need to use your personal data for a different purpose, we will inform you and explain the legal basis that permits us to do so.
Please note that in some cases, we may process your personal data without your knowledge or consent when required or permitted by law, in accordance with the regulations outlined above.
We may share your personal data with third parties, including third-party service providers and other entities within the GreatWorks group. However, please note that GreatWorks has never sold, and will not sell, your personal data to any third party under any circumstances. Additionally, we do not share your personal data with third parties for any unrelated purposes (as described below), unless required to fulfill a legal obligation or pursue a legitimate business interest where permitted by law.
We may share your personal data with third parties when required by law, when necessary for the activities mentioned earlier, or when we have a legitimate legal basis to do so. We ensure that third parties respect the security of your data and process it in accordance with applicable laws.
"Third parties" refers to third-party service providers (such as contractors, agents, or affiliates) and other entities within our group. Third-party service providers may carry out various activities on our behalf, including:
All third-party service providers are required to implement appropriate security measures to protect your personal data, in alignment with our policies. We do not permit our third-party service providers to use your personal data for their own purposes. They are authorized to process your personal data only for specific purposes, as instructed by us, and in compliance with applicable laws. We may also share your personal data with regulators or to comply with legal obligations as necessary.
We have implemented appropriate technical, organizational, and security measures to protect your personal data from accidental loss, unauthorized access, misuse, alteration, or disclosure. Additionally, we restrict access to your personal data to employees, agents, contractors, and third parties who have a legitimate business need to know. These individuals will only process your personal data according to our instructions and are bound by confidentiality obligations.
We also have procedures in place to address any suspected data security breaches. If a breach occurs and we are legally required, we will notify you and any relevant regulators.
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting obligations. The retention periods for different types of personal data are outlined in our retention policy, which you can request from our Data Protection Officers (contact details below).
To determine the appropriate retention period, we take into account factors such as the nature and sensitivity of the personal data, the potential risks of harm from unauthorized use or disclosure, the purposes for which we process the data, and any applicable legal requirements.
In some cases, we may anonymize your personal data so that it can no longer be linked to you. In such instances, we may use the anonymized data without further notification to you.
If you have any privacy concerns, complaints, or questions regarding this privacy statement, please contact the Head of the Global Privacy Office at GreatWorks Technologies Private Limited by emailing support@greatworks.ai. Alternatively, you can reach us through the 'Contact Us' form on greatworks.ai or any affiliated websites where you provided your personal data, and include your concerns in detail.
For data processed under this statement, the controller or business/service provider responsible for the processing of your personal data collected through our websites is:
106, 1st Floor, D Block,
1st Main Road, Anna Nagar East,
Chennai, Tamil Nadu, India - 600102
For all other purposes mentioned above, the controller or business/service provider is the same unless otherwise specified in a separate privacy statement communicated in each instance.
In certain situations, depending on your country of residence, where you have provided consent for the collection, processing, and transfer of your personal data for a specific purpose, you may have the right to withdraw that consent at any time. To withdraw your consent, please contact our Data Protection Officers using the contact details below.
Once we receive your notification to withdraw consent, we will stop processing your information for the purpose(s) you initially agreed to, unless we have another legal basis to continue the processing.
We reserve the right to update this privacy notice at any time. When we make significant updates, we will provide you with a revised privacy notice. Additionally, we may notify you in other ways from time to time regarding the processing of your personal data.
Please note: The information provided in this privacy notice applies to you unless otherwise stated based on your residency. For specific terms relevant to your country, please refer to the country-specific terms at the end of this notice. Throughout this notice, the term "personal data" refers to any information that can identify an individual, though country-specific notices may use different terminology.
